Guest Room Supervisor

Guest Room Supervisor

Are you a hands-on housekeeping professional who takes pride in creating clean, comfortable spaces and helping a team succeed? We're looking for a Guest Room Supervisor to lead daily housekeeping operations and help ensure every guest enjoys a welcoming, well-maintained stay.

As Guest Room Supervisor, you'll oversee guest rooms, laundry, and public spaces while working alongside your team when needed. You'll play an important role in maintaining brand standards, training associates, coordinating daily assignments, and creating a positive experience for both guests and team members.

Shift: Weekend day shifts

Compensation & Benefits

• Competitive Pay - $15 – 16 hourly.
• The starting rate is based on experience and qualifications. This position participates in our compensation program, which provides opportunities for future pay growth based on performance and career development.
• 401(k) with a dollar-for-dollar company match up to 4%
• Hotel discounts at select Western States Lodging & Management properties
• Medical, Dental, and Vision insurance plans plus Health Savings Account (HSA) options
• Optional supplemental benefits, including accident, critical illness, hospital indemnity, and other coverage options.
• Personal Time Off (PTO) and Vacation benefits

What You'll Do

• Supervise and direct daily housekeeping operations, including guest rooms, laundry, and public areas
• Assign daily housekeeping responsibilities based on occupancy, arrivals, departures, and business needs
• Inspect guest rooms and common areas to ensure cleanliness, presentation, and brand standards are consistently met
• Assist with cleaning guest rooms when needed to support the team and daily operations
• Train new associates on proper cleaning techniques, equipment use, safety procedures, and service expectations
• Create weekly schedules based on occupancy and business demands
• Ensure guest rooms contain all required amenities and meet current brand standards
• Oversee laundry operations to ensure linens are properly cleaned and handled according to applicable standards
• Maintain housekeeping supplies, amenities, and operational inventory and place orders as needed
• Maintain current safety and chemical documentation and ensure associates understand proper chemical-handling procedures
• Build positive guest relationships by consistently demonstrating Western States Lodging & Management hospitality and service standards

What Makes You Successful

• High school diploma or equivalent preferred
• 3+ years of housekeeping experience required
• Previous supervisory or leadership experience preferred
• Strong understanding of housekeeping procedures, cleaning techniques, and equipment
• Ability to lead, train, motivate, and communicate effectively with a housekeeping team
• Excellent attention to detail and commitment to maintaining high cleanliness standards
• Strong communication and interpersonal skills when working with guests, associates, and leadership
• Basic computer skills for scheduling, inventory, recordkeeping, and communication
• Ability to work weekends and holidays as necessary
• Authorization to work in the United States and proof of identity as required by federal law

Physical Requirements

This position requires frequent walking and standing throughout the property. The Guest Room Supervisor must be able to regularly bend, stoop, reach, sit, and stand while performing housekeeping and supervisory responsibilities. The position also requires the ability to use proper body mechanics and lifting techniques to occasionally lift items weighing up to 50 pounds.

Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.

You Know You're Successful When…

Guest rooms and public spaces consistently meet brand…