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Salesforce Administrator

Job in Peabody, Essex County, Massachusetts, 01960, USA
Listing for: JEOL USA
Full Time position
Listed on 2025-12-18
Job specializations:
  • IT/Tech
    IT Consultant, Systems Administrator
Salary/Wage Range or Industry Benchmark: 78000 - 88000 USD Yearly USD 78000.00 88000.00 YEAR
Job Description & How to Apply Below

Join us to lead the charge in transforming our IT infrastructure through innovative Salesforce solutions! You will be the driving force behind the effective management, configuration, and optimization of our Salesforce platform. Your expertise will empower our sales and service teams to operate seamlessly, leveraging Salesforce to enhance productivity and deliver exceptional customer experiences.

Base pay range

$78,000.00/yr – $88,000.00/yr

Responsibilities
  • Manage and optimize the Salesforce environment, including user setup, security configurations, and data integrity.
  • Administer and maintain Salesforce platforms including CPQ.
  • Develop and implement custom workflows, automation processes, dashboards, reports, and visualizations to support business needs.
  • Collaborate with cross‑functional teams to gather requirements and translate them into scalable Salesforce solutions aligned with best practices.
  • Perform regular data audits, manage data migrations, and implement best practices for data hygiene to ensure data quality.
  • Provide proactive system maintenance, including security reviews and release updates.
  • Manage integration between Salesforce and other key business systems.
  • Configure and customize Salesforce objects, workflows, validation rules, and process builders.
  • Support CPQ processes including product configuration, pricing rules, quote templates, and approvals.
  • Manage Field Service operations including work orders, service appointments, scheduling, and mobile app setup.
  • Identify unused or underutilized platform features for system enhancement and automation to improve business workflows and productivity.
  • Develop and deliver training materials and documentation for new features and processes to ensure our users are increasing efficiencies.
  • Own the communication of platform changes to end users and stakeholders.
  • Monitor system performance, troubleshoot issues promptly, and execute upgrades or patches to ensure optimal functionality.
  • Ensure data security by managing roles, permissions, and access controls in accordance with information security standards.
  • Document system configurations, processes, and procedures for ongoing maintenance and compliance purposes.
Requirements
  • Bachelor’s degree and a minimum of 3‑5 years’ experience as a Salesforce Administrator.
  • Proven experience with Salesforce CPQ and a strong understanding of Salesforce best practices and data management.
  • CPQ Specialist Certification preferred.
  • Experience with Apex, Visualforce, and Lightning components preferred.
  • Strong grasp of information security principles to safeguard sensitive data across all platforms.
  • Excellent problem‑solving skills combined with a proactive approach to system management and troubleshooting.
About JEOL

Since 1949, JEOL has been providing solutions for innovation. JEOL positively challenges the world’s highest technology, forever contributing to progress in science and society through its products. With over 70 years of expertise in electron microscopy, more than 60 years in mass spectrometry and NMR spectrometry, and more than 50 years of e‑beam lithography leadership, the primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.

What

we offer
  • Comprehensive medical and dental coverage without deductibles.
  • 401(k) plan with company match.
  • Tuition Reimbursement.
How to Apply

If you have the desire to work in an industry where your work contributes to progress in science and society, please complete an online application at

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged.

Mid‑Senior level

Full‑time

Information Technology

Business Consulting and Services

Referrals increase your chances of interviewing at JEOL USA by 2x.

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