Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for customers. You will monitor store entrances, exits, and high-risk areas to help mitigate theft and create a safe and enjoyable environment. You will engage with customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.

Your discipline, awareness of surroundings, and commitment to safety and security standards are critical as you monitor the entrance for the duration of each shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your positive attitude and expertise in store shortage reduction programs will influence behaviors and help build trust and respect among customers and associates.

You will partner with store and field leadership to identify and report theft incidents or suspicious subjects to the Manager on Duty when identified.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting to promote a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty as identified.

• Possess knowledge of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping the store and assets safe and secure.

• Provide support in training associates on shortage reduction programs and processes.
• Role-model safety as a top priority and address any unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and to visually monitor the store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze, and comprehend business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required.

If you are excited to deliver great values to customers every day, take pride in helping drive positive results for a team, and are committed to treating colleagues and customers with respect, you may be a fit for this role. You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.

Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand and provide training and development opportunities so our associates can grow with us. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $15 per hour (note: salary range reflected here may be adjusted during recruitment)

Location:

00333 - Peabody

Posting Number: P-1

Address: 300 Andover Street, Peabody, MA 01960

Position Type:
Regular Part-Time

Career Site Category:
Store Associate

Position Category:
Retail Store

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Finance and Sales

Industries

• Retail

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