Retail Cosmetics Sales Associate, Northshore

Retail Cosmetics Sales Associate – Northshore at Macy’s

$15.00/hr – $21.00/hr

Commission

Join a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match. Prioritize well‑being with paid time off and eight paid holidays. Grow your career with continuous learning, leadership development, and community building.

Benefits include:
Performance‑based incentives, annual merit review, employee assistance program with mental health counseling and legal/financial advice.

As a Beauty Advisor, your focus is to support the beauty needs of our customers, drive sales, and build strong client relationships. You are a product educator, a beauty enthusiast, and a sales performer who embraces innovation.

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance based on customer wants and choices
• Build relationships by introducing products and uncovering hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Maintain proper display, organization, storage, and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre‑selling and sales‑boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy’s educational resources, including attending vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers, and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

• Product knowledge – Expert guidance to customers
• Communication – Comfortable communicating virtually, via phone, and in person
• Sales – Build relationships, achieve sales goals, and participate in pre‑selling events
• Technology – Utilize point of sale technology and applications
• Continuous learning – Self‑driven to keep up with beauty trends and training
• Makeup application – Show and teach product application on the customer
• Subject matter expertise – Proficiency in vendor lines and beauty trends
• Interpersonal skills – Excellent interpersonal skills, working effectively with colleagues at all levels
• Collaboration – Partner with the total beauty team to drive sales and deliver the customer experience

• Passionate and business‑minded attitude in a performance‑based setting
• Resolve customer problems constructively and forward‑looking
• Strong organizational skills, managing multiple tasks in a fast‑paced environment
• Enthusiasm for the beauty industry and skills to provide outstanding customer care
• Flexible availability, including days, evenings, weekends and holidays, with dependable attendance and punctuality
• At least one year of customer service or selling experience required
• Previous cosmetic or fragrance sales experience a plus

• Prolonged standing/walking around the store for at least two consecutive hours
• Frequent use of computers and handheld electronic equipment
• Reaching above eye level, crouching, kneeling, stooping, and climbing ladder
• Lifting and moving items weighing up to 25 lbs

Macy’s has more than 160 years of tradition, innovation, and customer moments. Join our team to help customers find the perfect gift, streamline operations, and design memorable moments. We offer unique career opportunities in retail, e‑commerce, distribution, and community events.

Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.