Service Operations Tech - Graveyard Shift

• Full-time
• Max. Salary Region 2: 33 USD
• Max. Salary Region 1: 39 USD
• Ways of Working:
  Onsite - This job is fully onsite.
• Employee Type:
  Employee
• Min. Salary Region 1: 28 USD
• Global Job Level (HCM):
  Support 2 (2)
• Min. Salary Region 2: 24 USD

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive
. As a global leader in robotic-assisted surgery and minimally invasive care
, our technologies—like the da Vinci surgical system and Ion
—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare
, you’ll find your purpose here.

The following reflects management's definition of essential functions for this job but does
not restrict the tasks that may be assigned. Management may assign or reassign duties
and responsibilities to this job at any time due to reasonable accommodation or other
reasons.
Under general supervision, follows oral and/or written instructions in performance of a
wide variety of skilled technical maintenance, repair, and testing on complex digital and
analog electronic components, electrical and electro-mechanical components, cable

assemblies, sub-assemblies, assemblies, field replaceable
units (FRU) and systems to support a wide variety of Robotic
Systems. Regularly use of diagnostic software for localizing
equipment and system problems, specialized testing
equipment, analyzers, digital oscilloscopes, digital
multimeters, clocks, timers, calipers, voltmeters, power supplies, rulers, and other test
equipment as required.

• Analyzes wiring diagrams, schematics, assembly drawings, fab drawings,
  mechanical component drawings to conduct repair and testing of FRUs
• Performs repair of complex electro-mechanical assemblies per
  applicable work Instructions. Performs testing of complex electro
  - mechanical assemblies per applicable work Instructions
• Aids with failure analysis and Final Test of assemblies and properly documents
  findings.
• Participates in investigational teams for FRU's to provide input if required.
• Communicates status of repairs with leads/supervisors and other departments as
  necessary.
• Provides detailed symptom descriptions for failures uncovered during repair,
  functional test and calibration to assist in component-level troubleshooting.
• Conducts quality inspection of own or other's work to ensure workmanship
  standards are met.
• Adheres to GDP guidelines when completing all documentation Initiates material
  requests.
• Reports quality issues and provides details necessary to create quality
  notification (VR, PL) records transactions in SAP as needed to preserve
  traceability.
• Follows all corporate, safety, SOP, DOP procedures and regulations.
• Maintains a clean and orderly workstation.
• Communicates process flow recommendations to Leads/Supervisor/Manager or
  designee.
• Maintains an excellent attendance record

• Education and/or
  
  Experience:
  
  Minimum High school diploma and AA or
  equivalent Minimum of AA or college degree preferred;
  Minimum 1 year of related
  experience or training; or equivalent combination of education and experience.
• Language…