Commercial Enablement Operations Specialist

Our client is seeking a Commercial Enablement Operations Specialist to support the Commercial Enablement organization through training logistics coordination, operational project management, process improvement initiatives, and learning technology administration. This role is responsible for delivering seamless training experiences for employees and distributors while managing travel coordination, forecasting, reporting, program logistics, and operational excellence across the Commercial Learning function.

• Coordinate travel arrangements for training program attendees, including flights, hotels, ground transportation, visa requirements, and related logistics.
• Partner with travel agencies to ensure a seamless travel experience while maintaining cost efficiency.
• Analyze program expenses and identify opportunities to reduce costs and improve operational efficiency.
• Manage attendee registration and attendance forecasting processes.
• Coordinate training program logistics, including scheduling, facility management, trainer reservations, and program support activities.
• Support departmental administrative requirements and ensure readiness for all training programs.
• Monitor attendee forecasts, capacity planning, and budget requirements.
• Administer learning technologies and training platforms to support program delivery.
• Maintain accurate and current training records and documentation.
• Manage electronic testing platforms, generate reports, and analyze training-related data.
• Deliver instructor-led technical training when required.
• Assist with preparation of training materials, equipment, and systems.
• Research, collect, analyze, and present operational and training data to various audiences.
• Act as a subject matter expert for departmental operations, logistics, and administrative best practices.
• Identify risks, remove roadblocks, and proactively support Commercial Learning and Sales teams.
• May provide guidance, mentorship, and direction to team members and cross-functional partners.

• Minimum 5 years of professional experience in operations, administration, or a related field.
• Strong organizational skills with exceptional attention to detail.
• Advanced proficiency with Microsoft Office Suite.
• Ability to manage multiple priorities and projects simultaneously.
• Strong verbal and written communication skills.
• Experience with data management, reporting, and database administration.
• Proven ability to collaborate effectively across multiple departments and stakeholder groups.
• Learning Management System (LMS) experience.
• Familiarity with learning technology platforms such as Questionmark, Qstream, or similar tools.
• Experience supporting training operations, learning programs, or enablement functions.
• Ability to quickly learn and support new learning technologies and software applications.

• 5+ years of professional experience in operations, administration, program coordination, training support, or related functions.
• Experience supporting logistics, planning, budgeting, forecasting, and operational processes preferred.