Grocery Clerk

Overview

Grocery Clerk role at Kroger Mountain View Foods
. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Grocery Clerk helps customers discover new items and answers questions about products.
• Inform customers of specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Maintain proper temperatures in cases and coolers and keep temperature logs.
• Gain and maintain knowledge of products sold within the department and respond to questions with recommendations.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Support safety programs by complying with procedures and identifying unsafe conditions and notifying management.
• Inspect equipment and notify appropriate management of repair needs.
• Notify management of customer or employee accidents.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance to diverse customers, including minors and individuals with special needs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Customer service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

• Customer service skills
• Retail experience

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states, operating under 28 names. As America’s grocer, we bring diverse teams together with a common purpose:
To Feed the Human Spirit. We work to create amazing experiences for customers, communities and each other, with food at the heart of it all. If you’re caring and hungry to learn, your potential is unlimited. Apply today to become part of our Kroger family!

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more:

• Healthcare coverage options (medical, dental, vision, prescription) through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with counseling through our Employee Assistance Program and financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology and more.
• Up to $21,000 in tuition reimbursement over your career through Continuing Education programs.
• Growth opportunities through training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!