Smart Home Consultant

Overview

As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT’s 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT’s residential customers.

• Build relationships between new customers and the ADT brand and product portfolio
• Complete in-home consultation and assessment
• Perform installation and activation of equipment – including home security camera, security hardware, and IoT and smart home devices
• Complete customer onboarding and education of key products and services
• Work in a dynamic, collaborative environment, working closely with customers and coworkers
• Provide solutions by visiting customers at their homes or businesses

ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.

• High School diploma or the equivalent
• Valid driver’s license

Hourly pay: $15.30

Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives

Training:

Paid $320 per week during the three-week onboarding program

Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training

Company vehicle provided for work use

Benefits:

• Medical, dental, and vision coverage
• 401(k) with company match
• Tuition reimbursement
• Short- and long-term disability, life insurance, and wellbeing benefits
• Paid time off