Healthcare Operations Project Manager

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Location: Houston, Texas
Employment Type: Full-Time
Department: Administration / Operations
Reports To: Chief Executive Officer (CEO)
Works Closely With: Chief Medical Officer, Practice Administrator, Department Leads, and External Vendors

Maeville Pediatrics is seeking a highly organized, proactive, and results-driven Healthcare Operations Project Manager to support operational excellence, process improvement, and continued organizational growth across our pediatric medical practice.

This position will primarily focus on planning, coordinating, implementing, and monitoring operational initiatives across multiple practice locations. The role will also support technology implementations, facility improvements, practice expansions, and other strategic projects as needed.

The ideal candidate is a hands‑on problem solver who demonstrates strong ownership, accountability, initiative, and follow‑through. This individual must be comfortable working across departments, coordinating multiple stakeholders, identifying inefficiencies, and independently driving projects from initial planning through successful completion.

The Healthcare Operations Project Manager will work closely with executive leadership and the Practice Administrator to translate organizational priorities into actionable plans and measurable results.

• Lead and coordinate assigned operational improvement projects across multiple practice locations.
• Evaluate existing workflows and identify opportunities to improve efficiency, productivity, and patient experience.
• Develop detailed project plans, schedules, milestones, budgets, and deliverables.
• Coordinate implementation of new policies, procedures, systems, and operational processes.
• Standardize workflows and best practices across practice locations.
• Monitor project performance, identify potential obstacles, and implement corrective actions.
• Ensure assigned initiatives are completed on time, within budget, and consistent with organizational objectives.
• Evaluate completed projects to verify that intended operational improvements have been achieved.

• Coordinate projects involving clinical providers, nursing, front office, billing, revenue cycle management, and administrative personnel.
• Facilitate effective communication and collaboration between departments.
• Organize project meetings, prepare agendas, maintain action-item lists, and follow up on outstanding responsibilities.
• Identify operational challenges and collaborate with department leaders to develop and implement solutions.
• Support department leads in implementing approved operational changes.
• Establish clear project responsibilities, deadlines, and accountability.
• Escalate unresolved issues, scheduling conflicts, and resource constraints to appropriate leadership.

• Assist in developing, documenting, and implementing standard operating procedures (SOPs).
• Review existing administrative and operational processes and recommend improvements.
• Support standardization of scheduling, patient registration, patient communication, and other administrative workflows.
• Coordinate initiatives designed to improve patient flow, appointment availability, and operational efficiency.
• Assist with employee onboarding process improvements and training initiatives.
• Monitor adoption of newly implemented processes and identify areas requiring additional support.
• Develop operational checklists, workflow documentation, training materials, and other resources.
• Support continuous improvement…