Dental Assistant

Dental Assistant at Western Dental & Orthodontics seeks an empathetic, skilled professional to enhance patient experience and support clinical staff.

As a Dental Assistant at Sonrava, your primary focus is patient care. You will provide exceptional support to doctors and hygienists while ensuring a comfortable chair‑side experience for each patient, contributing to overall retention.

We offer a collaborative, state‑of‑the‑art practice that values growth, innovation, and professional development.

• Provide exceptional customer service, with excellent chair‑side manner, by making the patient the #1 priority.
• Be present, engaged and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs.
• Take, develop and mount accurate, high‑quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes.
• Clean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment.
• Perform efficient and accurate procedures to help maintain the schedule and patient flow.
• Educate the patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization.
• Assist the front office staff in scheduling patients’ follow‑up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products.
• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.
• Promote and market Sonrava supported practices services and retail products.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood‑borne Pathogens) federal regulations.
• Complete all Learning Management System requirements.

• Minimum of high school diploma or equivalent required.
• Current radiography certification required.
• Dental Assistant certification, as required by state, or ability to become certified.
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred.
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
• Maintain annual OSHA, HIPAA and Infection Control training.

• Experience in a professional environment with direct patient contact preferred.
• Excellent positive attitude and customer service skills.
• Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills.
• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills.
• Strong organization, planning and analytical skills.
• Ability to multi‑task and remain calm in a rapidly changing environment.
• Computer proficiency and the ability to learn new programs as required.

• Overtime required as approved by Operations Leader.
• Travel as needed for training and to perform job functions.
• Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood‑borne pathogens.
• Potential of prolonged sitting and standing.

Associate

Full‑time

Health Care Provider

• Wellness and Fitness Services
• Medical Practices
• Hospitals and Health Care