Bilingual Medical Assistant: Patient Care & Scribe

Our team at
Minivasive Pain and Orthopedics - Pearland is looking for a full-time Medical Assistant
to provide direct patient care in the outpatient clinical setting. The Medical Assistant is responsible for supporting a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.

ESSENTIAL FUNCTIONS:

• Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, takes 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)

• Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and
patient/provider satisfaction

• Escorts patient(s) to exam rooms, interviews patients, measures vital signs, including weight, blood pressure, pulse,
temperature, and documents all information in patient’s chart

• Confirm patient’ DOB and full name
• Confirm reason for visit and date of injury

• Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or
physician assistant

• Maintains patient charts ensuring all related reports, labs and information is filed and available in patients’ medical
records/file prior to their appointment. Ensure completeness and accuracy of patients’ forms

• Patient must have a referral form unless sent from another provider
• Patient must have x-ray or MRI report
• Check off list must be completed
• Letter of Protection must be in the patient file, if applicable

• Completes necessary forms as requested including but not limited to disability and FMLA forms

• Completes parking placard and/or license plate form

• Completes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and duties

• Evaluates toxicology report and accurately identifies results

• Call in for patient prescription refills

• Completes op-notes, if applicable, and ensures completeness and accuracy of patients’ forms and Scribe notes

• Keeps exam rooms clean and stocked with adequate medical supplies

• Maintains and responds to e-mails, telephone calls and inquiries

• Responds to and fulfills requests for information including sending faxes and e-mails

• Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls

• Communicates and documents any status updates and changes regarding patient and treatment plan

• Uses downtime efficiently, aware of team members workload and constantly helps and responds positively to
requests for assistance from other team members

• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy
and procedure and HIPAA requirements

• Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards.
Communicates with peers and management regarding any hazards identified in the workplace

• Travels as necessary to other facilities

• Performs other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have the ability to distinguish color to accurately interpret toxicology report and results

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and
records, and other office procedures and terminology

• Meticulous attention to detail

• Ability to adapt with flexibility

• Ability to work as a team and independently by guiding oneself with little or no supervision

• Ability to maintain effective and organized systems to ensure timely patient flow

• Excellent, polished patient interaction skills. Ability to communicate professionally with patients

• Exceptional customer service and phone etiquette

• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical

• Energetic with a desire to learn and develop new skills

EDUCATION AND EXPERIENCE:

• High School diploma or GED

• One (1) year in medical office setting

Starting pay rate: $18.15/hour

BENEFITS OFFERED:

• 3 Medical Plans
• 1 Vision Plan
• Empl…