Onboarding Specialist – Bilingual

Employment Type: Full-Time
Department: Human Resources
Partnered with Connect Search

Connect Search is partnering with a growing organization to identify an organized, people-focused Onboarding Specialist who is passionate about creating an exceptional new hire experience. This role serves as a critical link between Talent Acquisition, Human Resources, Operations, Payroll, Safety, IT, and Training teams to ensure employees have a seamless transition from offer acceptance through their first day and beyond.

The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering a best-in-class onboarding experience that sets new employees up for long-term success. Fully bilingual in English and Spanish is a requirement for this role.

Reporting to the Director of Human Resources, the Onboarding Specialist will oversee all pre-employment and onboarding activities for new hires across multiple office locations. This individual will serve as the primary point of contact throughout the onboarding process, ensuring all hiring documentation, compliance requirements, orientation activities, and stakeholder communications are completed accurately and efficiently.

• Serve as the primary point of contact for offer letters, pre-employment screenings, background checks, drug testing, new hire paperwork, and orientation coordination.
• Manage the end-to-end onboarding process from offer acceptance through Day One completion.
• Prepare and distribute new hire packets and onboarding materials, ensuring timely delivery to office locations.
• Maintain onboarding inventory and coordinate orders for new hire apparel, promotional items, and welcome materials.
• Monitor onboarding progress and ensure all required documentation is completed in accordance with company policies.

• Provide technical support to candidates utilizing the ADP Recruitment Portal.
• Ensure applicants have a positive and seamless experience throughout the hiring and onboarding process.
• Communicate regularly with hiring managers regarding candidate status updates and onboarding milestones.
• Support the Talent Acquisition team by identifying process improvement opportunities and helping streamline onboarding workflows.

• Collaborate with Human Resources, Payroll, Safety, IT, Corporate Services, and Training & Development teams to deliver a world-class Day One experience.
• Troubleshoot training-related issues and ensure all required safety, compliance, and onboarding training is completed successfully.
• Confirm onboarding completion and communicate status updates to managers, superintendents, HR, Payroll, and Safety personnel.

• Process new hires within ADP and maintain accurate employee records and documentation.
• Manage data entry and record maintenance within the Applicant Tracking System (ATS).
• Maintain onboarding metrics and recruiting records.
• Update and distribute weekly job requisition reports for executive leadership.
• Develop and maintain strong working relationships with internal and external stakeholders involved in the hiring process.

• Participate in continuous process improvement initiatives.
• Support department projects and perform additional duties as assigned.

• Bachelor’s Degree in Human Resources, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant experience will be considered.

• Minimum of 3 years of Human Resources experience, with direct experience in onboarding, recruiting coordination, talent…