Systems Administrator IV – Kelsey Seybold Clinic

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties.

Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.

Applies Systems Administration/Engineering subject matter knowledge to solve common and complex technical server administration issues within established guidelines and by identifying and recommending appropriate alternatives. Acts as a team or project leader and/or system architect providing direction to team activities and facilitates information validation and team decision making process. Does not require day to day supervision and has ability to handle most unique situations.

May seek advice in order to make decisions on complex technical issues.

• Project Management:

• Create and maintain project schedules for multiple concurrent projects by developing project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project lifecycle, coordinating actions, and resolving conflicts

• Includes documenting, prioritizing, and tracking requests (changes, enhancements, etc.) to coordinate with customers and change control

• Provide weekly status reporting

• Solutions Management:

• Ongoing support, maintenance, and operations of an application, technology, and/or business solution

• Monitor and maintain uptime and performance as it relates to SLA’s and department responsibilities

• Develop, propose, and lead opportunities for business process optimization

• Customer Service:

• Provide training and guidance to (internal/external) customers

• Keep accurate records of discussions and/or correspondence with such

• Mentor staff in improving customer service excellence

• Research and Development:

• Act as system architect and resident authority on multiple areas of technology

• Research, present, and gain approval for emerging technology

• Ensure that the deployment of technology enhances and improves the business

• Documentation:

• Lead, and direct creation and maintenance of all technical documentation as it relates to department responsibilities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Technical Bachelor’s degree or equivalent experience
• 4+ years of System Administrator experience
• Implementation, support, and maintenance of Windows Server Operating Systems
• Implementation, support, and maintenance of Microsoft Clustering or other HA solutions
• Solid Directory Services Administration (Active Directory, LDAP, ADAM)
• Solid understanding of networking fundamentals and troubleshooting
• Solid understanding of backup / recovery and other business continuity services
• Solid understanding of alerting and monitoring
• Solid understanding of architecture, security, and performance tuning
• Solid understanding of storage technologies including SAN and NAS (Configuration, Zoning on Fiber Channel Switches, and multi‑pathing)
• Solid VBscript , ADSI, and WMI skills
• Advanced knowledge of Windows kernel and registry
• Knowledge of build automation, patch management, automated deployments and packaging

• Master’s degree
• Prior experience in the health care industry including exposure to Epic Systems technologies
• CompTIA A+
• CompTIA Server+
• Microsoft Certified Professional
• Microsoft Certified IT Professional
• Microsoft Certified Technology Specialist
• Microsoft Certified Systems Administrator
• Microsoft Certified Systems Engineer
• VMware Certified Professional
• UNIX Server Administration
• Microsoft SQL Server Administration
• Microsoft IIS Server Administration
• Mi…