Retail Shortage Control - Part Time

Overview

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service. As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience. You will monitor entrances, exits, and high-risk areas to mitigate theft and create a safe environment. You will engage with customers and associates with a confident, friendly, and energetic greeting in line with company values.

Your discipline, situational awareness, and commitment to safety standards will be critical as you monitor the entrance for each shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities. Your confidence and expertise in store shortage reduction programs will help build trust and respect among customers and associates. You will report theft incidents or suspicious subjects to the Manager on Duty when identified.

• Maintain a professional appearance and wear designated dress standards, radio, and earpiece.
• Stand at the front of the store, remain vigilant, and greet every customer entering or exiting with a warm, loud, and friendly greeting to promote a sense of security.
• Create a secure environment and reduce opportunities for theft.
• Identify and report theft incidents or suspicious individuals to the Manager on Duty.
• Support and communicate information about theft prevention during store rallies in collaboration with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates in accordance with safety and security standards.

• Knowledge of top shortage areas and programs aimed at theft reduction.
• Effectively communicate theft prevention information and collaborate with the Manager on Duty.
• Understand the role in keeping the store and assets safe and secure.

• Provide training support for associates on shortage reduction programs and processes.
• Model safety as a top priority and address unsafe practices promptly.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations preferred.
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Ability to maintain confidentiality.
• Ability to review, analyze, and understand business trends.
• Positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills to foster productive business relationships.

Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. Base pay ranges from $9.00 per hour. Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan, and may include paid time off, paid holidays, and paid sick time in accordance with applicable law.

Location:

00814 - Pearland. Position Type:
Regular Part-Time. Career Site Category:
Store Associate. Position Category:
Retail Store.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Posting found:
Houston, TX – hourly wage and posting details provided by the employer.