Data Center Program Manager

Job Title:

Data Center Program Manager

Reports To:

VP of Data Center Delivery

Department:
Technical Services

FLSA Status:
Exempt

Salary: $120-$130,000

Location:

Pecos, TX

At Smartlink, we believe exceptional people create exceptional results. Guided by our core values,
Creating Customer Fanatics, Innovate and Create, One Team, We Are All In, and Safety Leads to Success
, we foster a culture where driven, ambitious individuals are empowered to make an impact, grow their careers, and help drive our success.

We are a fast-paced, high-performance organization where accountability, teamwork, and innovation are expected and rewarded. This is not a traditional 40-hour workweek environment. Success often requires flexibility, dedication, and a willingness to go above and beyond to deliver for our customers and teammates.

In return, you'll be surrounded by talented professionals who challenge and support one another, with opportunities for career growth, skill development, and meaningful contributions that make a real difference.

If you're competitive, motivated by achievement, and ready to be All In, Smartlink offers more than a job. It offers the opportunity to build an exceptional career while helping shape the future of our industry. If you're ready to be All In, we invite you to join us and help shape the future of Smartlink.

The Data Center Program Manager establishes and maintains customer and internal stakeholder relationships while overseeing end-to-end data center programs, including design, construction, capacity planning, and operational readiness. This role ensures execution of customer and business needs while delivering measurable, efficient, and financially sound outcomes through forecasting, analysis, and management of program budgets.

The Data Center Program Manager leads cross-functional teams including Data Center Operations, Network Engineering, Construction, Facilities, and Vendors to ensure programs progress in alignment with company strategy, operational standards, and evolving business goals.

• Establish and maintain long-term relationships with internal customers, hyperscale clients, vendors, and key stakeholders; leverage these relationships to drive new opportunities.
• Oversee data center programs (buildouts, expansions, migrations, and upgrades) ensuring alignment with business strategy and operational requirements.
• Develop and execute detailed program plans covering capacity, infrastructure deployment, commissioning, and readiness timelines.
• Deliver consistent and profitable results through forecasting, financial analysis, and management of program budgets; ensure milestones are met and accurately reported.
• Lead cross-functional teams (facilities, IT infrastructure, network, construction, and vendors) to ensure seamless coordination and delivery of programs.
• Translate broader business and infrastructure strategy into clear objectives and executable plans for program teams.
• Direct day-to-day activities of team members by providing structure, clear expectations, and measurable goals.
• Act as the primary escalation point for operational, technical, and customer issues related to data center programs.
• Monitor program performance, including contractors and third-party vendors, and provide timely feedback and performance evaluation.
• Ensure data center compliance with uptime, reliability, safety, and regulatory standards (e.g., Tier standards, SLA commitments).
• Own program financial tracking including Capital and Operational Expenditures budgets, cost approvals, and billing validation.
• Serve as a liaison between leadership, customers, and technical teams to communicate program status, risks, and outcomes.
• Provide regular reporting…