Technology Manager; Digital

Pekin, IL
- Hybrid | Pekin, IL
- Hybrid
2505 Court St
Pekin, IL 61554, USA

• Hybrid
• Information Technology
• Full-Time
• Requisition #: TECHN
  003078

Looking for more than just a job? You’ve found it.

At Pekin Insurance, you’re not a number—you’re part of something bigger. For over 100 years, we’ve built a community where people are valued, supported, and empowered to grow. Here, you’ll find a workplace where collaboration is real, ideas are welcome, and the work you do truly matters. We’re proud to help people through life’s toughest moments—and it’s our people who make that possible.

The Technology Manager works with business and IT to solve customer and business problems using technology. The Technology Manager will partner closely with the business to set the vision and prioritize product functionality and enhancements. The Technology Manager will also lead and empower product team members to design the best solutions with the customer experience in mind. Technology Managers need to be able to influence and hold the team accountable, as well as colleagues, stakeholders, and key executives, using data and logic.

The Technology Manager will apply proven communication skills, problem-solving skills, and knowledge of best practices to guide their teams on issues related to mission‑critical information and software systems.

Essential Job Functions

• Primary responsibility is setting the Digital product vision, strategy, and roadmap for digital application planning, execution, and delivery .
• Responsibilities will include leading industry, market, and customer research, acting as a change leader and championing change initiatives, establishing fast feedback loops to learn and accelerate outcomes, aligning and communicating with stakeholders, establish time schedules with engineering, and facilitating cross-team collaboration
• Works with UX designers and software engineers to build an understanding of customer needs, develop a product roadmap and feature requirements, and execute on that roadmap
• Well‑versed in the product development cycle from ideation all the way through exploration, execution, and impact
• Partners with Business leaders to drive product vision, strategy, and prioritization of work
• Holds teams accountable for delivering results in alignment with department and business strategy
• Coaches team members on a continuous basis, documents performance evaluations, and performs management duties of staff
• Implements and hold teams accountable to functional policies, procedures, enterprise security, IT risk & compliance, and quality assurance best practices
• Reviews and analyze existing applications and system effectiveness and then develop and present strategies for leveraging or improving these systems
• Responsible for preparing, establishing, and monitoring budgets
• Partners with business groups, product teams, and other internal teams in their area of responsibility, and external service providers to establish and manage service level agreements (SLAs) that support business objectives
• Partners with Vendor Managers to provide recommendations throughout the vendor negotiations and contract development processes and reviews and reports on vendor performance
• Executes appropriate communication, process, and educational plans for mitigating the disruption of change
• Manages communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providers
• Performs other duties as assigned

Education & Experience

• Bachelor’s degree or equivalent experience.
• At least 3-5 years of direct or indirect leadership experience

Good to have Requirements:

• 5 years working on technology‑powered products as either a technology manager, product manager, product owner,…