Health Navigator

Main Street Health – Health Navigator

Main Street Health is the nation's largest provider of value-based care exclusively serving rural America. We believe in the old ways of medicine when healthcare was simpler. By partnering with rural primary care doctors, we reinforce the importance of trust and relationship‑driven care in rural communities. We provide our partners with the staff, technology, and processes necessary to succeed in a value‑based delivery model.

Navigation and care coordination to make the healthcare system easier for doctors and patients. The Health Navigator develops trusted relationships with patients and assists with various patient‑facing, administrative, and logistical tasks so that doctors can focus on delivering high‑quality medical care. Navigators work for Main Street and go to partner clinics daily.

• Develop strong relationships with patients to assist them with their care
• Meet with patients during the check‑in process, entering data into the Main Street software platform for reporting and tracking purposes
• Call patients to schedule an office visit or remind them to pick up their medication
• Order and schedule various procedures, tests and screenings
• Identify and track progress on important gaps in patient care
• Maintain a record of patient interactions and communicate with providers using electronic health records
• Educate patients on their healthcare options, insurance benefits, and common medical conditions
• Help patients access various community resources
• Help coordinate follow‑up care after patients have been discharged from the hospital
• Demonstrate compassion for patients, adaptability, attention to detail, patience, and an eagerness to collaborate with team members

• Self‑starter who is comfortable working independently
• Enjoys meeting new people and developing relationships
• Brings a strong service mentality to work
• Loves the community and wants it to thrive
• Can skillfully explain the importance of key activities that make patients healthier
• Flexible and excited to tackle new challenges
• Enjoys solving problems and takes initiative to solve them Comfortable using data to inform decisions and activities
• Excited by working in a fast‑paced organization where change is the norm
• Learns and applies new information quickly
• Familiar with and comfortable using multiple software platforms
• Work a full‑time 40‑hour week;
  Monday‑Friday 8 am to 5 pm (1 hour lunch)
• GED or High School Diploma

We are an equal‑opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

At Main Street, we take your privacy and security seriously. Main Street will never:

• Send you a check in advance of your employment
• Request you to wire money anywhere
• Request detailed personal financial information prior to employment