Salesforce Business Analyst

The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

$95,000 - $105,000

The salary range listed reflects the base pay for this role at Altus Group and is provided where required by local regulations. Actual offers may differ based on experience, market conditions, and other relevant factors. The range does not include additional compensation such as bonuses, equity, benefits, or other incentives.

Unlock your Altus Experience! If you’re looking to advance your career in an industry that is transitioning for greatness, there’s no better place than Altus Group.

Our high trust, high performance culture prioritizes progressive programs that empower you to deliver your greatest performance while promoting collective success where everyone is recognized and connected.

We offer boundless opportunities in a rapidly growing global business: mentorship from the best and brightest in CRE, access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry.

Reporting to the Director of Enterprise Business Applications, we are hiring a Salesforce Business Analyst. As our new Salesforce Business Analyst, you will work across business stakeholders and the Enterprise Applications team to translate go-to-market needs into practical Salesforce solutions. You will bring business processes and technical delivery together, helping shape requirements, improve workflows, and support Salesforce configuration and implementation across the organization.

This is a hands-on role where you will contribute beyond gathering requirements and documenting processes, helping ensure solutions meet business needs and make effective use of Salesforce capabilities.

This is a remote role open to candidates based anywhere in the United States.

Meaningful contribution. You will have the opportunity to influence how teams use Salesforce to support go-to-market activities and business processes. Working closely with business stakeholders and technical colleagues, you will contribute to both solution design and hands-on delivery.

Technical breadth. You will work across Salesforce capabilities, including Sales Cloud, Marketing Cloud, and Revenue Cloud, while helping improve workflows, data quality, and the overall user experience.

• Translate business needs into Salesforce solutions. You will partner with stakeholders across the business to understand go-to-market requirements, assess current processes, and identify opportunities to improve how teams work. You will turn those needs into clear requirements, user stories, acceptance criteria, and practical solution recommendations.
• Shape and support solution delivery. You will work closely with developers, administrators, and other Enterprise Applications team members to design and deliver Salesforce solutions. You will contribute hands-on to configuration and help ensure solutions make effective use of standard Salesforce capabilities.
• Improve processes and data quality. You will analyze workflows, identify gaps and inefficiencies, and help implement changes that improve business processes and the quality of Salesforce data. You will also support reporting and dashboard requirements to help teams access useful business information.
• Support testing and adoption. You will help plan and coordinate user acceptance testing, validate that solutions meet business requirements, and investigate issues as they arise. You will also contribute to documentation, training, and change management to help users adopt new functionality and processes.

• The business analysis skills. You can work with stakeholders to understand business needs, assess processes, and translate requirements into clear user stories, acceptance criteria, and solution specifications. You know how to ask the right questions and connect business objectives with practical technical solutions.
• The Salesforce knowledge. You understand Salesforce functionality, including standard and custom objects, relationships, reports, dashboards, automation, and access controls. You can contribute…