Operations Officer; School - JL

Contract Duration

1 Year

We are seeking a detail-oriented and proactive Operations Officer to support public correspondence, stakeholder engagement, site operations, data management, and reporting functions.

• Draft clear, accurate, and timely responses to enquiries and feedback from members of the public
• Ensure all replies are aligned with established policies and guidelines

• Manage and respond to queries from stakeholders, including schools, on matters related to school canteen operations and school bus services

• Conduct site visits to schools to assess canteen operations and school bus services
• Identify and report operational issues, and work with relevant parties to troubleshoot and resolve matters
• Document findings, observations, and recommendations arising from site visits

• Assist in the planning, administration, and conduct of surveys
• Compile survey responses and ensure accurate documentation of findings

• Perform accurate data entry and maintain databases and records
• Analyse data and prepare summaries, reports, and presentation materials for management review

• Maintain proper filing of documents in accordance with record-keeping requirements
• Ensure information is organised, up-to-date, and easily retrievable

• Diploma in any discipline.
• Strong written communication skills with the ability to draft clear and professional correspondence
• Good interpersonal skills to engage stakeholders effectively
• Meticulous, organised, and detail-oriented
• Able to analyse data and prepare reports and presentations
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Immediate Starters are preferred