Admin Processing Officer; Student Care Fee Assistance

Job Description

My client is seeking a detail-oriented and proactive individual to support the processing of student care assistance applications and adjustments. The role includes:

• Receive applications online.
• Assess applicants’ eligibility for student care assistance, Start-Up Grant, and holiday charges, and process applications for supervisor approval.
• Communicate with applicants or care operators to request or verify specific information when necessary.
• Enter application information into internal systems.
• Recommend approval or rejection based on assessment.
• Submit applications for final approval.

• Process withdrawal applications and refunds of subsidies.
• Handle appeals for higher subsidies or attendance rate waivers.
• Perform other ad-hoc duties as required.

• Ability to understand and apply guidelines, workflows, and standard operating procedures when processing applications.
• Confident in using IT systems and processes.
• Proficient in Microsoft Word and Excel.
• Strong attention to detail and diligence.
• Able to multi-task and manage time effectively in a fast-paced environment.
• Good problem-solving and interpersonal skills to communicate with applicants, operators, parents, and relevant parties.
• Capable of working independently and collaboratively as a team player to deliver prompt service.

Contract Duration: 1 Year

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R
APBA TG Human Resource Pte Ltd
EA License: 14C7275