Partnership Officer, Business

Contract

Contract: Fixed Term Grant Funded until 31/03/2026

Location of post: Cwmavon Library, Depot Rd, Cwmafan, Port Talbot SA12 9DF

We are currently seeking a dedicated, enthusiastic and flexible individual to join our team as a Partnership Officer within the new Trailblazer Project.

The Trailblazer Programme is an ambitious, multi-agency initiative led by Neath Port Talbot Council to reduce economic inactivity and improve wellbeing across our communities. We are delivering innovative projects in our Opportunity Hubs and outreach locations, working alongside health professionals, training providers, and employers to help people overcome complex barriers to work. From supporting residents with mental health and long‑term health conditions, to tackling digital exclusion, housing instability, and low confidence, we are at the forefront of creating tailored, life‑changing solutions that make a genuine difference in people’s lives.

You will be joining a passionate, supportive, and forward‑thinking team who believe in the power of collaboration and kindness to achieve lasting results. We celebrate success together, share knowledge openly, and are driven by the positive impact we see every day.

• Act as the first point of contact within the Trailblazer team, ensuring smooth referrals and quality checks.
• Support financial and administrative processes linked to training, barriers spend, and procurement.
• Work closely with colleagues to monitor, evaluate, and report on project performance.
• Maintain accurate records and ensure compliance with funder requirements.
• Provide efficient administrative support to the wider team to keep the programme running smoothly.

• Gather and input referral information into databases, ensuring quality and compliance.
• Support booking training, processing financial documents, and dealing with related queries.
• Assist with monitoring and reporting systems to track project performance.
• Provide administrative support including organising meetings, minute taking, and record keeping.
• Act as a point of contact for colleagues, providers, and employers.
• Ensure high standards of accuracy, confidentiality, and customer service in all tasks.

• Experience working on employability or community‑based programmes.
• Strong administrative and organisational skills, with accuracy in record‑keeping.
• Knowledge of grant‑funded programmes and performance monitoring processes.
• Good IT skills, including Word, Excel, and databases.
• Excellent communication and interpersonal skills, both written and verbal.
• The ability to adapt to a busy environment and meet deadlines.

• Project or Programme Administrator
• Partnership or Community Officer
• Customer Service Coordinator
• Monitoring and Compliance Assistant

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there’s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you’ll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work‑life balance.
• Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution.
• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years’ service (plus 8 bank holidays).
• Access discounted gym membership with Celtic Leisure.
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment.
• Purchase a new car through Tusker salary sacrifice scheme.
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app…