Guest Experience Lead - F&B & Reservations
Job in
Penarth, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-07-22
Listing for:
ASIA GRAND PTE. LTD.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Bilingual -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Job Description & How to Apply Below
ASIA GRAND PTE. LTD. is seeking a front-of-house professional to manage reservations, greet guests, and ensure smooth service at the reception.
You will handle bookings and table assignments, welcome customers, and direct them to seating areas, while maintaining accurate guest records and addressing inquiries. Responsibilities include coordinating with staff on reservations, handling inquiries and complaints, and ensuring payments are collected prior to departure.
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