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Customer Service Officer (Defects Management & Handover Services

Job in Penarth, Vale of Glamorgan, CF64, Wales, UK
Listing for: KINGSFORD PROPERTY DEVELOPMENT PTE. LTD.
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 28000 GBP Yearly GBP 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Officer (Defects Management & Handover Services)

Responsibilities

  • Arrange appointments with homeowners.
  • Hand over condominium units to homeowners.
  • Brief homeowners on the defect submission process.
  • Respond promptly to homeowners' enquiries and feedback.
  • Liaise with the developer on unit defects and homeowners' feedback.
  • Monitor the progress of defect rectification works.
Requirements
  • Minimum GCE 'O' Level or equivalent.
  • Proficient in Microsoft Office.
  • Relevant experience in customer service or residential development is preferred.
  • Good communication and interpersonal skills.
  • Customer-oriented, responsible, and able to work independently.
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