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Customer Support Specialist: First-Call Resolution & Care
Job in
Penarth, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-08-09
Listing for:
Atom Services
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Atom Services is seeking an administrative support role within the UK based contact centre, focusing on delivering accurate customer advice and clear explanations of actions taken. This position emphasises patient listening, empathy, and a genuine willingness to help customers.
The role involves collaborating with the contact centre and other service areas to achieve high first-time resolution and strong customer satisfaction, while utilising current and emerging technologies to improve customer
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