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Multichannel Support Analyst - Customer Care
Job in
Penarth, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-09-01
Listing for:
ACCENTURE PTE LTD
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Accenture is seeking a customer operations specialist for a 24/7 support team. You’ll assist users before, during, and after their journeys, delivering timely, empathetic, and solution-oriented help across phone, chat, and email channels.
Join a team that handles safety-sensitive and time-critical situations, documents interactions precisely, and collaborates with product, engineering, and quality teams to improve processes and customer experiences. Training and ongoing development are provided.
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