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Control Centre Operator — Emergency & Community Liaison

Job in Penarth, Vale of Glamorgan, CF64, Wales, UK
Listing for: One World Recruitment Ltd
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Emergency Crisis Mgmt / Disaster Relief, Call Center / Support
Salary/Wage Range or Industry Benchmark: 12000 - 18000 GBP Yearly GBP 12000.00 18000.00 YEAR
Job Description & How to Apply Below

One World Recruitment Ltd is assisting a council with recruiting for a contact centre role focused on handling emergency and priority calls from vulnerable and elderly customers, ensuring timely response.

You will listen patiently, empathise with the customer's situation and convey a genuine desire to help and support, while communicating clearly to customers and colleagues and providing accurate, meaningful advice on next steps.

For the Control Centre Operator — Emergency & Community Liaison position at One World Recruitment Ltd, we are reviewing applications now.

Learn more about the Control Centre Operator — Emergency & Community Liaison role in the description above.

We appreciate your interest in this position.

Join One World Recruitment Ltd and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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