Student Management Officer - Jurong West

Location: Jurong West, Singapore
Contract Duration: September 2026 to September 2027, with an option to extend
Working Hours: Monday to Friday, 7.00am to 4.00pm

A primary school in Jurong West is seeking a Student Management Officer to support student well-being, discipline, safety and engagement initiatives.

The successful candidate will work closely with school staff, parents and relevant stakeholders to manage student-related incidents, supervise structured consequence programmes and provide mentorship to students who require additional behavioural support.

• Conduct objective fact-finding for disciplinary incidents, including interviewing students and documenting statements.
• Supervise students attending in-school suspension or after-school detention.
• Prepare incident reports and maintain accurate records of student-related cases.
• Review offence data and trends and provide relevant updates to school management.
• Communicate behavioural incidents and related school measures to parents professionally and sensitively.

• Monitor the canteen area before school and guide students to the designated assembly area.
• Manage and maintain records of students who arrive late.

• Conduct regular campus patrols during recess periods and transitions between lessons.
• Conduct patrols around the school neighbourhood after dismissal, where required.
• Monitor student attendance and highlight recurring or prolonged absenteeism cases.
• Support home visits for long-term absenteeism cases together with relevant school personnel, where required.

• Support the daily operations of the Student Activity Centre during break periods and after school.
• Organise suitable recreational activities to encourage positive student engagement.
• Build constructive relationships with students through regular interaction.
• Provide mentorship to students who require additional support in their behavioural and personal development.

• Relevant experience in youth work, education, counselling, social services, student welfare or behavioural support.
• Strong conflict-management, de-escalation and problem-solving skills.
• Able to remain calm, professional and appropriately firm when managing challenging situations.
• Strong written and verbal communication skills for incident documentation and communication with parents and school staff.
• Able to conduct regular campus and neighbourhood patrols, which may involve extended periods of walking or standing.
• Comfortable working with primary school students in a structured school environment.
• Able to maintain confidentiality when handling student and family information.

• Experience working with children in a school, community or youth-related setting.
• Experience in roles involving safety, discipline, incident management or structured operational environments.
• Familiarity with restorative practices, positive behaviour support or student intervention approaches.
• Ability to collaborate effectively with educators, social service professionals, parents and other stakeholders.

Applications will be assessed fairly based on relevant skills, experience and suitability for the position.

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We regret to inform that only shortlisted candidates will be notified. We wish you the best of luck.