Patient Service Associate​/Patient Account Officer; Public​/Private Healthcare

Benefits

• Good bonuses (AWS + VB)
• Good benefits
• Locations:
  Islandwide
• Office hour/ 2 Rotating Shift/ 3 Rotating Shift

• Register patients, verify personal information, and manage appointments, admissions, transfers, and discharges.
• Provide frontline customer service by attending to patients' enquiries, answering phone calls, and ensuring smooth patient flow.
• Prepare and process patient bills, collect payments, issue receipts, and handle refunds in accordance with hospital policies.
• Process insurance claims, corporate billing, and healthcare financing schemes (e.g., Medisave, Medi Shield Life), ensuring billing accuracy.
• Maintain accurate patient records, update information in the hospital system, and ensure compliance with administrative and financial procedures.
• Liaise with healthcare professionals, finance teams, and other departments to support efficient patient care and perform other administrative duties as assigned.

• Minimum GCE O Levels

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**