IT Manager; Infrastructure, Cybersecurity, Programming JAC
Job in
Penarth, Vale of Glamorgan, CF64, Wales, UK
Listed on 2026-06-10
Listing for:
OAKTREE CONSULTING
Full Time
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator, IT Support, Cybersecurity
Job Description & How to Apply Below
KEY RESPONSIBILITIES
- Lead and manage the overall operations of the IT Department.
- Implement, support, maintain, and enhance enterprise applications, including but not limited to SAP, CRM System, Corporate Websites, Spikerz and other business applications.
- Ensure critical business systems remain available, stable, and secure.
- Monitor application interfaces and data synchronization between systems, ensuring timely and accurate data updates.
- Perform monthly SPSI data downloads and system closing activities.
- Troubleshoot application issues and provide first‑level support; escalate unresolved issues to HQ IT teams or vendors when necessary.
- Manage software licensing, user access controls, and application role administration.
- Develop, maintain, and enhance software solutions, scripts, integrations, and automation tools to improve business processes and operational efficiency.
- Support system integrations between SAP and other enterprise applications.
- Design and develop reports, dashboards, data extraction tools, and workflow automations.
- Collaborate with vendors and business users on application customization, enhancement requests, and change implementations.
- Participate in software testing, deployment, and version upgrades.
- Evaluate emerging technologies and recommend innovative digital solutions to support business objectives.
- Oversee company LAN/WAN infrastructure, network performance, and connectivity.
- Support HQ and regional teams in managing Global Network Services, Voice and Data Communications, VPN and Remote Access Solutions, Leased Lines and Internet Connectivity and etc.
- Manage IT infrastructure projects including office relocation, renovation, network cabling, and connectivity setup.
- Administer and support Servers and backup systems, Email systems (Microsoft 365), Anti‑virus and endpoint protection, User accounts and access management, Global IDs and VPN accounts.
- Ensure IT assets, hardware, software, and licenses are properly managed and controlled.
- Promote secure and responsible use of information assets across the organization.
- Develop, implement, and maintain IT Security Policies, Information Security Policies, IT Procedures and Guidelines, License Compliance Controls.
- Manage IT risk initiatives, including Door Access Systems, Website Security, Social Media Administration Tools, Endpoint Security, Backup and Recovery Processes.
- Ensure compliance with internal audit requirements, HQ security guidelines, and corporate governance standards.
- Coordinate security assessments, vulnerability remediation, and risk mitigation activities.
- Plan, manage, and deliver IT projects from initiation through implementation.
- Work closely with business users, vendors, and HQ IT teams on System upgrades, new application deployments, Change Requests (CR), Process improvements, Infrastructure projects and etc.
- Evaluate, recommend, and implement hardware, software, subscriptions, and technology solutions.
- Prepare project proposals, business cases, budgets, and implementation plans.
- Drive continuous improvement initiatives and digital transformation projects.
- Serve as the primary liaison between local users, HQ IT teams, and external vendors.
- Coordinate hardware maintenance, software support agreements, and managed service providers.
- Manage vendor performance, contracts, renewals, quotations, and service delivery.
- Support contractor offices and warehouse operations with internet connectivity, SAP remote access, and network services.
- Prepare and manage annual IT budgets.
- Monitor IT expenditures and ensure cost‑effective utilization of resources.
- Coordinate with Finance teams on budgeting, forecasting, and procurement activities.
- Manage IT inventory, software subscriptions, and asset lifecycle planning.
- Provide IT shared services and technical support to internal users.
- Act as backup IT Administrator when required.
- Lead helpdesk activities and ensure timely resolution of user…
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