Practice Manager

Job Responsibilities

The Operations Manager is responsible for ensuring that both the patient facing and back-office functions are coordinated, effective and adhere to the practices existing policies and procedures.

The Operations Manager will liaise closely with the Practice Business Manager, Assistant Practice Manager, Admin Manager, Reception Supervisor, the Lead Nurse and Partners.

The role of Operations Manager is to work to provide management support and services to the practice team. The Operations Manager should deputise for the Practice Business Manager in their absence.

The Operations Manager will have the authority to work on their own initiative, being supported by the Practice Business Manager.

The Operations Manager will be of exemplary character and will act under the direct supervision of the Practice Business Manager.

The Operations Manager will conduct themselves with tact, courtesy, sympathy and efficiency, remaining pleasant and professional at all times. The post holder should project a positive, professional and friendly image. Particular attention is drawn to the confidential nature of this post.

Duties and responsibilities may change as the needs of the practice, local and national government requirements are implemented, therefore the post-holder will be required to undertake any other task for which they are properly trained and are asked.

• Membership of professional body

• Practical experience of managing and motivating people
• Leading a team
• Practical experience of general business management
• NHS experience (particularly Primary Care)
• Experience of strategic planning and development planning
• Practical experience of budget setting, financial management and accounting practices
• Experience of managing change
• Practical experience of managing Health and Safety at work

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.