Stakeholder Engagement Officer

This Stakeholder Engagement Officer post sits within the Stakeholder Engagement team in the Commercial and Procurement Directorate at Welsh Government. The work centres on producing communications for procurement activity, from bilingual newsletters and web and social media content to films and stakeholder events. The role involves tight deadlines, some travel around Wales, and deputising for the team manager when needed. Welsh language skills are not essential, and Basic vetting applies.

• Produce internal and external communications for procurement activity, including bilingual newsletters, stakeholder publications, web and intranet pages, e-bulletins, social media content, films and events
• Support delivery of the Directorate engagement and communications strategy and the wider plan to improve stakeholder engagement and customer service
• Support the planning, delivery and evaluation of communications, marketing and stakeholder engagement activity
• Manage and update digital channels, including websites and social media, drafting accurate and engaging content
• Assist in producing materials such as brochures, presentations and workshop content to carry key messages
• Support stakeholder events, meetings and webinars, including planning, logistics and communications
• Assist the Stakeholder Engagement Manager in monitoring media for mentions of WGPD, Welsh public sector procurement and public sector procurement
• Maintain and update the frequently asked questions for the Commercial and Procurement Directorate
• Ensure communications comply with government communication policies, quality standards and best practice
• Deputise for the Stakeholder Engagement Manager as required
• Provide communications and events support to the Chief Operating Officer at times
• Undertake administrative tasks relating to communications and stakeholder management

• Experience supporting the planning, coordination and delivery of communications and engagement, including digital communications, stakeholder management and events

• Communicating and influencing, choosing the best channel for the audience and considering value for money
• Managing a quality service, with clear plans and priorities that meet customer and business needs
• Delivering at pace, staying focused on outcomes despite setbacks

• Basic vetting clearance
• Eligibility to work in the UK under Civil Service nationality rules

• Welsh language skills at basic level in reading, speaking, listening and writing, considered if candidates tie

• Civil Service Pension Scheme
• 31 days annual leave, pro-rated for part time
• Training and development opportunities
• Cycle2
  
  Work Scheme
• Smart Working flexible working arrangement
• Green Car Scheme, subject to availability