Barista

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 112 venues and with presence in 26 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

METT Singapore, a Heritage Icon in the heart of Fort Canning Park.

The hotel blends colonial charm with contemporary soul. Just minutes from Orchard Road, this lifestyle hotel features 84 rooms and suites, 2 pools, and exclusive venues for dining, wellness, and social connection. With every detail designed to inspire meaningful moments, METT Singapore is a destination where simplicity meets refined living.

The Barista is responsible for preparing and serving high-quality coffee and beverage products while providing friendly, attentive and personalized service to all guests. The Barista ensures that all beverages are prepared consistently according to established recipes, standards and procedures while maintaining a clean, safe and well-organized work environment.

Day-To-Day Responsibilities:

• Prepare and serve hot and cold coffee beverages efficiently and consistently in accordance with established standards.
• Provide friendly, attentive and professional customer service at all times.
• Maintain thorough knowledge of all coffee and beverage offerings to confidently explain products and make appropriate recommendations to guests.
• Ensure consistent quality and presentation of all coffee and beverage products.
• Follow approved beverage recipes, preparation methods and operating procedures.
• Ensure all beverages and food items are presented attractively and according to established presentation standards.
• Assist with ordering, receiving, checking and stocking supplies as required.
• Follow stock rotation and product sorting standards to maintain product quality and professional presentation.
• Comply with all health, safety, food hygiene and sanitation requirements at all times.
• Operate all equipment and work materials correctly and responsibly, ensuring that equipment and work areas are kept clean and well maintained.
• Respond to guest enquiries, feedback and complaints in a courteous and professional manner, seeking assistance from the supervisor when required.
• Maintain a clean, organized and welcoming barista station throughout the shift.
• Perform any other duties and responsibilities related to the role as assigned by the Management.

Knowledge, skills and qualifications:

• Minimum 1–2 years of relevant experience in a similar position, preferably in a luxury lifestyle or hospitality environment.
• Good knowledge of coffee, including different coffee types and their regions of origin.
• Excellent communication and interpersonal skills.
• Strong customer service skills with a friendly and service-oriented attitude.
• Positive, energetic and enthusiastic personality.
• Strong team spirit with the ability to work cooperatively with colleagues.
• Ability to work effectively in a fast-paced and high-pressure environment while maintaining attention to quality and service standards.