Retail Manager

Location

Cityhall

Full-time

We are looking for a dynamic and customer-focused Retail Manager to lead our store. The ideal candidate will combine strong retail leadership with a passion for photography, videography, and imaging technology. You’ll be responsible for driving sales, delivering exceptional customer experiences, and managing day-to-day store operations.

• Oversee daily store operations to ensure smooth and efficient functioning

• Maintain visual merchandising standards aligned with brand guidelines

• Manage inventory, stock replenishment, and shrinkage control

• Ensure compliance with company policies, SOPs, and safety standards

• Drive sales targets and improve store profitability

• Deliver a premium, consultative customer experience for cameras, lenses, and accessories

• Handle escalated customer concerns and ensure high customer satisfaction

• Build long-term relationships with professional and enthusiast customers

• Recruit, train, and develop store staff

• Set performance goals and conduct regular reviews

• Motivate the team to achieve sales and service excellence

• Schedule staff shifts and manage attendance

• Stay updated on camera technology, new launches, and industry trends

• Train staff on product features, comparisons, and demonstrations

• Coordinate in-store demos, workshops, and brand activations

• Prepare daily, weekly, and monthly sales and inventory reports

• Analyze sales performance and implement improvement strategies

• Diploma in Business, Retail Management, or a related field (preferred)

• 3-5 years of retail experience, with at least 1-2 years in a managerial role

• Experience in electronics, cameras, or specialty retail is a strong advantage

• Strong leadership, communication, and interpersonal skills

• Sales-driven mindset with excellent problem-solving abilities

• Comfortable with POS systems, inventory tools, and MS Office

• Passion for photography/videography

• Experience working with premium or lifestyle brands

• Ability to conduct product demos and customer workshops

• Commission
• 14 days annual leaves
• AWS
• Medical Benefits