Under Retail Volunteer

At Oxfam, we're not just selling pre‑loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre‑loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable people who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

• Undertaking shop‑related tasks agreed with the Manager, for example:
• Selecting, sorting, and pricing donated stock.
• Chatting to customers, giving great customer service.
• Visual merchandising: creating eye‑catching window and in‑store displays.
• Photographing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

• We ask that you are reliable and on time for your volunteering.
• Full training and support is given for this role - no prior experience is required.
• Happy to be part of a team and collaborate effectively with others.

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered).
• Access to training and development.
• Grow your confidence and meet new people.
• Flexible volunteering schedules that fit your education and other commitments.
• Possible references for future employers.

We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments.

We conduct s for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.

Parental/Guardian Consent will be required as part of the application process. Some Local Authorities may also require a Child Work Permit for volunteering activity, and this may cause a delay to processing your application. Please discuss this with the Manager as they can provide further guidance.

8 Windsor Road, Penarth, Vale of Glamorgan, CF64 1JH
, United Kingdom