Senior Parts Advisor

We are recruiting on behalf of our client, a well-established multi-franchise approved car dealership in Cardiff, for the position of Senior Parts Advisor. This role is ideal for individuals with recent experience in the automotive industry who are seeking a new opportunity to advance their career within a reputable dealership group.

• Salary up to £30,000 per annum, dependent on experience
• On-target earnings of £35,000 per annum based on customer satisfaction scores
• 22 days annual holiday, increasing to 25 days with length of service, plus bank holidays
• Workplace pension scheme
• Staff purchase discount scheme, including parts, servicing, and labour discounts
• Manufacturer-accredited training programmes
• Expenses paid for bi-annual staff events (Summer and Christmas parties)
• Genuine career progression opportunities within a long-standing dealership group with over 60 years of operation

• Accurately identify, pick, and supply vehicle parts to workshop staff for vehicle repairs
• Provide exceptional customer service to trade and retail clients regarding parts inquiries
• Maintain stock control and carry out regular audits as aSenior Parts Advisor
• Work collaboratively with the parts team, reporting to the Parts Manager
• Floating between front and back counter duties as required
• Utilise electronic parts catalogues and dealer management systems (Kerridge/CDK)
• Ensure efficient parts supply chain and stock management

• Recent or current experience within the automotive industry, ideally in parts or aftersales departments
• Familiarity with vehicle types and automotive parts processes
• Strong IT skills, including experience with electronic parts catalogues and dealer management software
• Excellent customer service and sales skills, with a friendly and engaging manner
• Ideally hold a UK driving licence with minimal points
• Strong organisational skills and attention to detail
• Ability to work both independently and as part of a team in a busy environment

This is an excellent opportunity to join a reputable dealership with long-term career prospects and ongoing training. If you meet the criteria and are motivated to progress within the automotive industry, this Senior Parts Advisor position offers an attractive package and a supportive working environment.