Sales Administrator - Aviation Components

We are looking for a meticulous and customer-focused Sales Administrator to join our sales team. This role supports the sales function by managing aircraft component documentation and handling customer enquiries across our e-commerce platforms, email, and social media channels.

• Assist in compiling, verifying, and maintaining trace documentation for aircraft components in line with industry standards (e.g., ATA Spec 106, EASA/FAA).
• Ensure all documentation is complete, accurate, and accessible for sales and compliance purposes.
• Collaborate with internal teams and suppliers to resolve documentation gaps or inconsistencies.
• E-Commerce & Customer Support
• Respond to customer enquiries via email, online marketplaces (e.g., ILS, Parts Base), website and social media platforms.
• Provide product information, pricing, availability, and shipping details in a timely and professional manner.
• Support the listing and updating of inventory on e-commerce platforms.
• Prepare quotations, process orders, and generate invoices.
• Maintain CRM records and track customer interactions, leads, and order status.
• Assist in generating sales reports and supporting inventory planning.
• Passion for aviation and sustainability.
• Strong communication skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Honest, respectful with high level of integrity.
• Positive and passionate with a ‘can do’ attitude.
• Collaborative team player who values all people.
• Customer focused, flexible and responsible.
• Drive for continuous improvement and development.
• Experience in sales administration, preferably within aviation.
• Familiarity with aircraft component trace documentation and regulatory standards.
• Proficiency in Microsoft Office and CRM systems.
• St Athan
• Full Time
• Hours:
  
  40 hours per week 8:00am - 4:30pm Monday - Thursday 8:00am - 3:30pm Friday

To apply please send your CV to Ellen Barnett via email to careerso together with a covering letter explaining why you would be brilliant in this role.