Logistics Operations Executive

Job Description

• Permit Declaration
• Perform inbound and outbound logistics operations
• Responsible for daily task processing
• Attend to customer queries regarding inbound and outbound matter
• Provide customer service, coordination and admin/operation department
• Order fulfilment and customer support in warehousing & transportation
• Perform cycle count
• Act as a support liaison for the Sales team during the client on boarding phase, assisting with data gathering and documentation.
• Participate in client meetings to take detailed notes and help document supply chain requirements and challenges.
• Support the Sales and senior operations team in reviewing client proposals for operational clarity and data completeness.
• Assign deliveries to drivers in the system via direct calling
• Manage and coordinate delivery drivers, ensuring timely and accurate dispatch of parcels to customers.
• Account handling of selected key customers
• Monitor delivery performance metrics and identify areas for improvement to optimize operational efficiency
• Implement and oversee delivery route planning and scheduling to maximize productivity and reduce costs
• Identify and recommend process improvements to enhance the overall delivery experience
• Provide training and support to delivery personnel to maintain high standards of service
• Monitor the fulfilment team in ensuring they meet their KPI objectives for the accounts
• Assist manager in executing daily operations to achieve the monthly and quarterly KPI and business results in the department
• Assist the management in implementing new strategic initiatives as well as contribute with ideas for effectively scaling up the operations

• Proficient in using computers and Microsoft Office
• Possess good work ethics and positive working attitude
• Able to handle pressure & adapt in a fast-pace environment
• Demonstrate an eye for details and ability to prioritize urgent tasks
• Expect overtime on a regular basis
• Individual without experience may apply as training will be provided as our cost

Bachelor's or equivalent (Preferred)

Job Type: Full-time