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Trainee Casework Support Officer: Development Path

Job in Pencoed, Bridgend County, CF35, Wales, UK
Listing for: Public Services Ombudsman for Wales
Full Time, Apprenticeship/Internship position
Listed on 2026-08-31
Job specializations:
  • Government
    Government Administration
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below
Position: Trainee Casework Support Officer: 2-Year Development Path

The Public Services Ombudsman for Wales is hiring a Trainee Casework Support Officer in Pencoed, Bridgend. The role offers two years of development to become a Casework Support Officer and supports Investigators and Managers with administrative casework and public enquiries.

Ideal candidates are school leavers with strong written skills, good keyboard ability, and experience with Microsoft Office. Welsh language ability is desirable and full-time on-site work is expected.

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