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IT Team Lead: 2nd/3rd Line Support, Azure & M365
Job in
Pencoed, Bridgend County, CF35, Wales, UK
Listed on 2026-07-10
Listing for:
Flotek
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Flotek Group is actively seeking an experienced IT Service Lead to direct our MSP-based technical support teams from our UK offices. This full-time in-office role focuses on coaching engineers, managing 2nd/3rd line and maintenance queues, and ensuring SLAs are met while driving proactive improvements.
The role requires at least 5 years on Microsoft platforms (365, Azure, AD, Windows Server) with strong networking and security know-how, plus the ability to analyse service metrics and lead
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