Crisis Dispatcher; Mental Health Specialist - on call

Description

JOB TITLE:

Mental Health Specialist I (Crisis Dispatcher)

LOCATION:

Pendleton

FLSA: varies, on-call as needed position

SUPERVISOR:
Umatilla Crisis Supervisor

Pay Grade: B08 ($24.95 - $35.96 per hour depending on experience)

Please apply online: (Use the "Apply for this Job" box below)./

DESCRIPTION

Provides culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions. The position provides the treatment in accordance with the Oregon Administrative Rules (OAR’s) and the mission and values of CCS. This position provides prompt and thorough services via telephone or in person, and provides written and verbal communication where indicated. The position works closely with other involved community partners and is professional in all aspects of service delivery.

Additionally, this position assists administration in meeting the behavioral health needs of the community.

This department is 24 hours a day 7 days a week, shifts are determined by supervisor.

Supervision Received

This position is supervised by the Crisis Supervisor.

Supervision Exercised

This position does not supervise other employees.

• Demonstrate ability to assimilate data from a wide range of observations, and use various clinical techniques and skills in gathering the client’s personal, family, medical, and psychiatric histories.
• Establish short-term goals with clients, provide follow-up services as needed, and make appropriate/expeditious referrals. Provides support/case management functions in accordance with the goals identified in order to assist the clients in achieving stated goals and objectives.
• Demonstrates a comprehensive knowledge of community services and resources and actively encourages clients to access them.
• Provide home visits and other outreach services to schools and other agencies/providers that are necessary and appropriate.
• Thoroughly screen referrals to assure proper utilization of Outpatient Services.
• Promptly and accurately complete clinical records and all collateral forms as necessary and required.
• Arrange for hospitalization of clients, either on a voluntary or involuntary basis, and thoroughly assess to assure that it is the least restrictive alternative. Crisis Worker will act expeditiously in assisting police and all community agencies, including hospital staff.
• Arrange emergency/temporary placement as appropriate.
• Will work as part of a mental health emergency response team and avail themselves to work various non-traditional work hours covering call-offs when feasible.
• Cooperate with all referral sources and will provide assistance, directions, and feedback as necessary and appropriate.
• Provide consultation services to hospital departments and other providers as necessary and appropriate.
• Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate.
• Actively participate in group and individual supervision sessions.
• Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary.
• Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney’s offices, courts, community clinics and hospitals and other agencies in the Department of Human Services.
• Provide behavioral health and addiction education, prevention and information to various interest groups.
• Provide after hours emergency services on a 24 hour, rotating basis to adults and children. This includes telephone consultation and crisis intervention in the community.
• Provides input to staff regarding treatment and discharge planning for clients served by the Crisis team. Arrange services for new clients awaiting placement on treatment team (i.e., appointment with physician, nurse, crisis bed placement, etc.)
• Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR’s and other pertinent…