Leasing Agent - Westgate Homes

Location: Westgate Apartment Homes at 2921 Westgate, Pendleton, OR 97801

Property Size: 205 units

Schedule: Full-time, 40 hours per week, Saturday – Wednesday, 9:00 AM – 6:00 PM, 60‑minute unpaid lunch break

Pay Range: $18.00 - $22.00 per hour, DOE (Eligible for monthly bonuses through Stratum’s Stabilized Incentive Bonus Plan, based on leasing performance, renewals, and resident engagement)

Classification: Non‑exempt, eligible for overtime pay

Housing Opportunity: Includes the option to live onsite with a 25% rental discount. Water, sewer, garbage, electricity, and internet included.

Do you enjoy connecting with people and helping them find their perfect home?

Westgate Apartment Homes, a beautiful new apartment community in Pendleton, Oregon, offers residents a blend of contemporary living and small‑town charm. With modern finishes, thoughtfully designed floor plans, and a welcoming neighborhood atmosphere, Westgate Apartment Homes is the perfect place to call home. Residents enjoy amenities such as energy‑efficient appliances, spacious layouts, private patios or balconies, and easy access to local shops, dining, and outdoor recreation.

Located in the heart of Eastern Oregon, Pendleton is known for its rich history, vibrant arts scene, and the famous Pendleton Round‑Up, offering a unique blend of culture and adventure just outside your door. Managed by Stratum
, we are seeking a Leasing Agent to join our team at Westgate Apartment Homes
!

As the first point of contact for prospective residents, the Leasing Agent at Westgate Apartment Homes plays a vital role in creating a welcoming and positive leasing experience while contributing to the success of our community. If you thrive in a fast‑paced, customer‑focused environment and have a passion for helping people find their next home, we would love to hear from you!

At Stratum, we are a future‑focused property management company dedicated to fostering an environment where employees and communities thrive. Guided by the core meaning of "Stratum"—a foundation for growth and stability—we build opportunities for both personal and professional development.

Our mission is to empower our employees to provide outstanding, resident‑focused service while cultivating a workplace built on integrity, collaboration, and innovation.

At Stratum, you won’t just fill the role of Leasing Agent—you’ll be part of a dynamic and inclusive team that is redefining what it means to build thriving communities. Join us and grow with us!

• Engage with prospective residents by learning their needs and guiding them through the leasing process.
• Showcase the property by conducting tours and highlighting community amenities.
• Process applications and prepare move‑in and renewal documentation.
• Maintain marketing efforts by updating listings, tracking leads, and creating activity reports.
• Address resident concerns by investigating issues and providing resolutions.
• Ensure property presentation by inspecting common areas, tour paths, and model units.
• Assist with marketing initiatives, including community surveys and outreach.
• Support general property operations by maintaining a clean and welcoming environment.

• Experience: Previous property management or customer service experience preferred.
• Skills: Strong communication, time management, and organizational abilities.
• Tech: Proficiency with Microsoft Office 365, email, and digital platforms.
• Interpersonal: Ability to build positive relationships with prospective and current residents.
• Physical Requirements: This position requires frequent standing, walking, sitting, bending, stooping, twisting, and talking. Employees must regularly use repetitive motions of the hands, wrists, and fingers to handle documents and operate office equipment. Occasional lifting up to 50 pounds, climbing stairs or stepstools, and pushing or pulling may be required. The role may involve working indoors and outdoors in varying weather conditions, inspecting property grounds, and operating a golf cart.
  
  Motor skills and coordination are necessary to safely perform tasks, and the ability to remain…