Operational Support Worker; PT Security

Operational Support Worker (PT) Security

Job Title:

Operational Support Worker

Department:
Emergency & Security Services

Employment Type:

Part Time

Rate of Pay: $27.95-$31.58 per hour

Work Schedule:

Part time as scheduled (Up to 24 hours per week)

Employee Group: OPSEU

Waypoint Centre for Mental Health Care is a 315‑bed academic and teaching hospital that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay, we serve some of the most complex and disadvantaged individuals in Ontario and are the sole provider of high‑secure forensic mental health services in the province.

• Operating a wide range of security and operational equipment ensuring security equipment is in proper working order and reporting any deficiencies to the Manager or designate.
• Informing unit staff of any unusual patient behaviour occurring in Provincial Forensic Programs common areas, and/or any visitor‑related concerns.
• Maintaining all key / card control functions for the Waypoint facility and controlling access to and egress from the secure facilities and Forensic Security Office, ensuring that visitors sign‑in/out as per established procedures;
• Screening persons and incoming materials/goods and mail for contraband including ensuring that no weapons enter the building. Overseeing and assisting with the movement of goods through the facility's secure perimeter; screening of contractors and maintaining an accurate tool count.
• Monitoring, activating and announcing all emergency systems/codes for the Waypoint Campus, and responding to all emergency codes according to established protocols and procedures;
• Completing patient admissions to and discharges from the facility by performing duties such as processing of patient valuables, ensuring all required documentation is in order prior to a patient leaving the facility, and informing the Manager or designate of any deficiencies.
• May provide security support during assigned outdoor patient activities and or hospital outings; including on unit support in extenuating circumstances.
• Security staff must complete all tool counts received from shops, Units dietary, recreation and incoming contractor's discrepancies must be immediately reported to the Manager.
• Providing telephone reception duties, including full switchboard coverage after‑hours and as otherwise required consistent with established policies and government standards; operating the Provincial Forensic Programs public address and paging system and Regional site system after‑hours for general communications;
• Will ensure their security memo books, Occurrence reports are accurate and up‑to‑date at the end of each shift.
• Arranging for escorts as required through the Team Lead, maintaining communication with all outside escorts involved in patient activities (e.g. yards, recreational activities and medical appointments), advising escorting staff regarding appropriate precautions to be taken for both inside and outside escorts.
• Safe and secure central recreational activities by observing patient and staff activities at recreational activity, intervene where necessary; conducting security checks of patients, materials, and environments such as Yards, Central Recreation areas, Pool, Gym and exercise room; where otherwise consistent with safety and security objectives, engaging with patients in recreational activities and modeling appropriate behaviors; supporting recreation staff in the development and implementation of recreational activities that meet patient needs and abilities while ensuring security of the facility and promoting safety and security ;
  
  observe patient behavior and report relevant objective observations to the appropriate manager/designate.
• Other related duties/responsibilities including performing security searches as assigned.

• Completion of the IAHSS Basic Training preferred and/or Mandatory completion after hire Required
• Completion of Incident Management Systems 100 through Emergency Management Ontario - Mandatory Required
• College level Security or Law Enforcement Diploma Preferred
• Province of Ontario Security License Mandatory Required
• Additi…