Reception Administrator

Patient Administrator | Spire Shawfair Park - Edinburgh | Permanent | Full time

Spire Shawfair Park Hospital have an excellent opportunity for a Patient Administrator to join their busy reception, on a full time, permanent basis.

• Provide day to day patient administration support within designated areas, ensuring daily tasks are completed to a high level of service for internal and external customers.
• Provide administration cover across the hospital, including reception, wards, medical records and business admin, in line with evolving business needs.
• Offer administrative support to the clinical, finance and sales teams.
• Support the management of Medical Records in accordance with Spire Policy, incorporating efficient filing processes, access to records and adherence to audit requirements.
• Support an effective booking process in SAP/Hospital Management System to process the completion of patient pathways from referral to discharge, including referral management, waiting list management, pre‑op and discharge administration.
• Undertake daily task lists for any administration department.
• Use RIS and/or associated clinical systems.

• Experience in an administrative support role.
• Excellent customer service skills.
• Polite with good attention to detail.
• A team player.
• Strong computer skills.
• Works well in a pressured environment.
• Verbal and written skills.

• 35 days annual leave inclusive of bank holidays.
• Employer and employee contributory pension with flexible retirement options.
• ‘Spire for you’ reward platform – discount and cashback for over 1000 retailers.
• Free Bupa wellness screening.
• Private medical insurance.
• Life assurance.