Business Support Administrator - Waverley Court

Business Support Administrator

Waverley Court

Salary: £27,257 - £29,850

Hours:

36 per week, 52 weeks

We’re looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.

Whether you’re looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.

It’s a great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.

• Provide general business and admin support to keep daily operations running smoothly
• Taking notes at meetings for various departments within the Council in the format of manual note taking where the process of recording information is by hand or using a digital screen i.e. typing via use if a laptop where the meeting permits
• Provide accurate notes of meetings following attendance at statutory and non-statutory meetings
• You will be part of a team supporting general Business Support to various service areas within the Council to ensure we provide reliable support and adhere to the Service Level Agreements
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office including MS Word, MS Excel, MS Outlook, MS PowerPoint and MS Teams for data entry, word processing and communication tasks
• Data input into various systems, including Oracle, Apex and Civica
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

• We’re proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.
• We value skills developed through education, volunteering, caring responsibilities, and other life experiences – and we’ll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:
• Effective communication:
  Ability to interact with people both in writing and verbally
• Tech- savvy:
  Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment:
  Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised:
  Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused:
  Professional, helpful approach to service delivery
• Adaptable and flexible:
  Ability to adjust and problem-solve as priorities shift
• Team player:
  Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

• There are no line management responsibilities associated with this role
• The post will be based at Waverley Court however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.
• The successful applicant will require a Disclosure level 1 check.

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