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PGR Administrator

Job in Easter Howgate, Penicuik, Midlothian county, EH26, Scotland, UK
Listing for: Heriot-Watt University Malaysia
Full Time position
Listed on 2026-09-23
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Education Administration
Salary/Wage Range or Industry Benchmark: 24546 - 26707 GBP Yearly GBP 24546.00 26707.00 YEAR
Job Description & How to Apply Below
Location: Easter Howgate

Role Title

PGR Administrator

Grade and Salary

Grade 4, £24,546 - £26,707 per annum

FTE and working pattern

Full-time (35hrs per week) Fixed Term (13 Months)

Reward and Benefits
  • 28 days annual leave, plus 9 buildings closed days for all full time staff.

Use our total rewards calculator:

About our Team

The School consists of the Department of Psychology, Department of Languages & Intercultural Studies, Department of Research Methods and Practice and Edinburgh Business School, and delivers a range of undergraduate and postgraduate taught and research degrees across all of the University’s global campuses, as well as through a range of high quality distance learning programmes. The PGR team oversees all aspects of the PhD and DBA programmes in the School, including a pre-doctoral Postgraduate Certificate in Research Methods.

The team also has responsibility for oversight of a range of additional research methods courses at UG and PGT level.

Purpose of Role

To assist with administrative tasks associated with running the doctoral programmes, including dealing with enquiries, taking minutes, and operating established administrative processes associated with tasks such as processing applications and monitoring student progress. Our administrative assistant needs to be flexible and versatile picking up tasks and helping with projects from across the team.

Key Duties and Responsibilities
  • Provide a high quality service to current and prospective doctoral students, including timely response to enquiries: in person, by phone and monitoring of shared mailboxes, escalating complex queries as required.
  • Process admission applications; this includes, document verification and following up with requested documents before making recommendations based on admissions procedures, collating application documents for the scholarship panels, arrange interviews and issue decisions from the Admission/Scholarship Panel.
  • Monitor and update student records. In particular this includes supporting the student attendance monitoring process, coordinating suspension applications, ensuring that all procedures are properly and accurately followed and escalating as required.
  • Assist in organising seminars both online and at the Edinburgh and Dubai campuses.
  • Committee support for PGR meetings, ensuring accuracy and efficiency in routine administrative duties (e.g. minute taking).
  • Liaise with academic and professional services colleagues in the doctoral team, the wider School and University as necessary to ensure efficient performance of administrative tasks.
Person Specification

These are the criteria on which the short-listing and recruitment selection will be made.

Essential
  • Literacy and numeracy skills equivalent to SCQF Level 5 or similar (see link for details) or equivalent experience
  • Experience of working within a similar environment as outlined above
  • Competent in the use of relevant IT packages
  • Well-developed interpersonal, oral and written communication skills
  • Demonstrable professional and proactive approach
  • Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
  • Demonstrable provision of excellent customer service
  • Attention to detail
  • Ability to work independently and as part of a team.
  • Desirable
  • Educated to SCQF Level 6 or equivalent qualification
  • Experience with databases and platforms, including Virtual Learning Environments.
  • Knowledge of the postgraduate research student lifecycle
  • About Heriot-Watt University

    At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our…

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