Scheduling Analyst, Workforce Planning
Listed on 2026-10-11
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Business
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IT/Tech
JPMorgan Chase & Co. is seeking a Workforce Planning Analyst - Real Time, Scheduling & Workflow to support a high-volume contact centre. You will monitor intraday performance, maintain schedules, and coordinate workflow across queues and channels, while collaborating with leaders and cross-functional teams to ensure disciplined delivery.
The role emphasizes real-time execution, incident support, and clear operational communications to stay aligned through the day.
We are currently recruiting a Real-Time Scheduling Analyst, Workforce Planning for our team in Easter Howgate, Scotland, United Kingdom.
The Real-Time Scheduling Analyst, Workforce Planning position in the Human Resources, Management & Operations field is open for applications.
We have an opening for a Real-Time Scheduling Analyst, Workforce Planning in Easter Howgate, Scotland, United Kingdom within Human Resources, Management & Operations.
This role, Real-Time Scheduling Analyst, Workforce Planning at JPMorgan Chase & Co., could be your next move.
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