Receptionist, Customer Service​/HelpDesk

Head Office Receptionist

Front of House Team Member Edinburgh Gym | Customer | Bank - Ad Hoc | Part time

Up to £13.10 per hour depending on experience

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member / Receptionist at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team / Receptionist, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception, including demonstrating attention to detail and initiative

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Join Nuffield Health and create the future you want, today.

It starts with you.

25 days + Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service.

Membership is free for employees and you can add partner and dependants at your own cost.

* eligibility criteria applies.

A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights.

Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike.

Free membership to any Nuffield Health gym, plus discounted memberships for family members.

Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.