Global Complaints Specialist: End-to-End Case Ownership
Listed on 2026-10-11
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Customer Service/HelpDesk
Bilingual, Banking & Finance -
Finance & Banking
Business Administration, Banking & Finance
JPMorgan Chase & Co. in Edinburgh is seeking a Global Complaints Specialist to own end-to-end cases, deliver fair and timely outcomes, and support vulnerable customers. You will gather facts, identify root causes, and drive improvements while collaborating with cross-functional teams across the bank.
You will manage inquiries by phone, chat and email, meet three-day targets, and write clear, formal communications to customers, executives and regulators as needed.
This is a great role to take on the Global Complaints Specialist:
End-to-End Case Ownership role at JPMorgan Chase & Co.
Are you ready to take on the Global Complaints Specialist:
End-to-End Case Ownership role at JPMorgan Chase & Co.?
We would love to welcome a new Global Complaints Specialist:
End-to-End Case Ownership to our group in Easter Howgate, Scotland, United Kingdom.
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