Customer Services Cost Recovery Officer - Waverley Court

Customer Services Cost Recovery Officer

Waverley Court

Salary: £29,173 - £33,287

Hours:

36 per week, 52 weeks

We have an exciting opportunity for a highly motivated and experienced individual to join the Area Based Regeneration and Shared Repairs Service in the Low-Rise Area-Based Investment team (Edinburgh Shared Repairs).

The successful applicant will join a friendly team of professional officers who provide a 24/7 service responding to emergency repairs where there is a risk to public safety or public health.

A customer-focused role providing front line services to the public and internal/external stakeholders while supporting the Team Leader – Income and Cost Recovery in administering service-level finance activities, including liability and ownership verification and the re-charging of costs incurred by the Council to owners during service delivery.

If you are someone who enjoys new opportunities and has strong communication skills demonstrating our behaviours – respect, integrity and flexibility we would love to hear from you.

If you have any questions or want to know more about the role, please contact willi for more information.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented.

All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

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View Customer Services Cost Recovery Officer job description