HR Shared Operations Consultant

Job Title: HR Shared Operations Consultant

Grade and Salary: Grade 5, £27,241

FTE and Working Pattern: Full time, Temporary(fixed term 6 months)

Organisation Name: Human Resources

This role compliments and existing team of 1 HR Shared Operations Supervisor and 3 HR Shared Operations Consultants headed up by the Head of HR Shared Operations a Senior Immigration Advisor and an HR Data Analyst. Working in close collaboration with our Recruitment and Payroll divisions you will provide high level senior administrative and advisory support though all aspects of the employee journey and ongoing operational projects and initiatives and will work closely with the wider Employee Relations team to support case management and change management activities.

As well as working closely with our Immigration and Global Mobility Advisor to provide assistance for Right to Work requirements for new and existing staff.

The Operational ‘Business as Usual’ activities vary from day to day and we often work to very tight deadlines which require you to be adaptable and flexible in your approach but it also provides an environment where we learn from a variety of sources, stakeholders and each other, we constantly strive for service excellence and adapt our service delivery to enhance the overall Directorate strategy in line with the University Values.

• Draft and issue contracts for permanent and temporary staff across a number of Academic Departments (Schools) and Professional Support Services (Services), including Professorial Appointments using existing templates
• Pre onboarding support and existing staff support with Immigration and offer enquiries and ongoing Right to Work support
• Ensure all relevant pay and contract data is entered into our Cloud ERP Information System in line with Payroll requirements and deadlines and is accurate and up to date
• Assist with Skilled Worker Visa applications and Global Talent Visa applications as well as advise and assist existing staff with Right to Work Visa enquiries and carry out verification checks when required and monitoring visa expiry dates.
• Calculate and advise on family leave entitlement (maternity, paternity, adoption, shared parental etc.)
• Monitor contract end dates and support HR colleagues in issuing changes to terms and conditions using existing templates
• First point of contact for all HR related queries from the general public, employees and line managers over the telephone, by email, face-to-face and via our HR Helpdesk
• Provide advice and guidance on contractual queries, including annual leave entitlement, sickness absence etc
• Research and gather data from different University systems (including our own Cloud ERP system), manipulate and interpret data as required by Strategic People Partners or People Partners, being able to present the data in a manner that is useful to both internal (HR) customers and external customers (e.g. Executive Deans and Directors)
• Working with the whole HR Operations team to ensure processes are well documented and understood to help improve the efficacy of the whole team
• Carry out data reconciliation for annual pay element changes e.g. pay award/increments/real living wage and any additional processes
• Carry out any other duties which may, from time to time, be reasonably requested within the grade and level of responsibility of the post.